• The Asthma Network of West Michigan (ANWM).
• The Monroe Plan for Medical Care.
• The University of Michigan Health System Asthma Quality Improvement Steering Committee.

2007 AWARD WINNERS

Priority Health is a non-profit health plan that serves more than 19,000 people with asthma in 43 Michigan counties. In the late 1990s, Priority Health recognized the need for home-based asthma care that includes environmental trigger management. To deliver effective home-based care, Priority Health formed a first-of-its-kind partnership with the Asthma Network of West Michigan (ANWM). Priority Health uses ANWM's case managers and social workers to increase its ability to effectively assess and educate its members. ANWM provides home-based education; home environmental assessments; and resources to reduce exposures to environmental asthma triggers. Today, all of the plan's members with moderate or high risk asthma within ANWM's service area receive intensive case management that integrates patient education, home-based environmental interventions, and evidence-based clinical care. Priority Health also reimburses ANWM for meeting with providers to develop individualized care plans. These plans are the cornerstone for determining appropriate interventions, monitoring, and follow-up. Priority Health provides incentives to their providers to ensure that members use asthma medications appropriately and to implement the Planned Care Model for asthma. The results of these programs include improved medication use and significant reduction in the number of emergency room visits and hospitalizations for asthma. Utilization data show that emergency room visits were reduced from 72 visits per thousand patients in 2002 to 40 in 2006 for commercial members, and from 250 to 189 for Medicaid members. Savings over time for members are estimated at $1.7 million, and the long-term return on investment (ROI) for Priority Health is 2.1:1.

• Priority Health Program Contact: Mary Cooley, Manager, Case and Disease Management, (616) 340-7718, www.priorityhealth.com.
• Download the one page overview.

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MaineHealth's service area covers 90,675 patients with asthma, including 27,156 children in southern, central, and western Maine. The AH! (Asthma Health) Program combines standards-based clinical care with robust indoor and outdoor environmental asthma management. Patients receive counseling to manage exposures to environmental triggers in home, school and work settings. The AH! Program has a strong presence outside its clinical settings, having built long-term relationships with community organizations, schools and daycare centers, public health departments, and others. The AH! Program also takes leadership positions to advocate for municipal, state, or national public policy actions—such as bans on tobacco use in public places—that create asthma-friendly environments. The results of these impressive efforts have reduced emergency room use, hospitalizations, and missed school and work days, and improved physician adherence to national guidelines for asthma care. Evaluations at six months post-intervention show a 61 percent reduction in appropriate emergency room use and a 29 percent reduction in hospitalizations. Maine Medical Center, one of MaineHealth's member hospitals, achieved a reduction in emergency room visits from 81 percent to 20 percent and hospitalizations from 32 percent to 3 percent. These improved outcomes resulted in 2006 avoided costs of $61,635 on emergency room visits and $411,470 on hospitalizations.

• MaineHealth AH! Asthma Health Program Contact: Julie Osgood, Program Director, (207) 541-7515, www.mainehealth.org.
• Download the one page overview.

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2006 AWARD WINNERS

Blue Cross of California, State Sponsored Business Unit (SSB), has designed a Comprehensive Asthma Intervention Program (CAIP) to improve care for California Medi-Cal and Healthy Families members with asthma. Because standard asthma management programs seldom address the needs of all members in a culturally and linguistically diverse, low-income population, like the Blue Cross SSB membership, who often face environmental health challenges, CAIP encompasses innovative partnerships with members, providers, academic institutions, public health organizations, and communities, to maximize opportunities for improved asthma outcomes. CAIP includes individual member outreach; resources and incentives for physicians and pharmacists to encourage improved asthma care; Plan/Practice Improvement Project (PPIP), a collaboration modeled after the Institute for Healthcare Improvement's Breakthrough Series, to enhance asthma chronic care through practice-specific redesign; Valley Air Quality Project, a county-specific partnership to improve community responses to environmental air pollution affecting the respiratory health of Fresno County, where asthma prevalence is high.

• Blue Cross of California, SSB Contact: Margot Miglins, Ph.D., Clinical Research Manager, State Sponsored Business, (805) 384-7476, www.bluecrossca.com.
• Download the one page overview.

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Improving Pediatric Asthma Care in the District of Columbia (IMPACT DC) Asthma Clinic targets inner-city, minority and disadvantaged children who suffer disproportionate asthma morbidity and mortality. Most live with challenging social and environmental circumstances with daily exposure to multiple asthma triggers. Their families often have a tenuous connection with their primary care providers, and thus frequently rely on emergency departments (EDs) for asthma care. While EDs typically provide excellent episodic care for acute asthma exacerbations, they usually pay little attention to longitudinal management issues. As a result, many families view asthma as an episodic problem instead of a chronic disease requiring daily management. IMPACT DC's fully validated program recruits from a large urban ED (Children's National Medical Center) and focuses on three distinct domains: environmental control, medical management, and longitudinal care. In a prospective clinical trial, it improved multiple patient outcomes. It is an innovative, replicable, and cost-efficient national model for asthma mitigation among children in the inner city.

• IMPACT DC Contact: Stephen J. Teach, M.D. M.P.H, Medical Director and Principal Investigator, (202) 884-5134, www.impact-dc.org.
• Download the one page overview.

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2005 AWARD WINNERS

The staff at Optima Health Plan — the managed care division of Sentara Health Care that operates in southeastern Virginia — noticed a disturbing trend: despite pharmacological advances in asthma therapy, the number of emergency room visits, hospitalization rates, and medical costs for asthma patients continued to rise. The quality of life for the approximately 8,500 asthma patients enrolled in Optima's plan was not as high as Optima's staff thought it should be and staff was committed to helping their asthma patients understand everything they could do to prevent asthma attacks. Optima's staff also knew that education and management advice were often most effective when delivered at home so they developed an innovative "Asthma Life Coach" program that sends nurses and respiratory therapists to asthma patients' homes where they work with patients and their caregivers to identify environmental triggers, such as secondhand smoke, cockroaches, dust mites, mold, and other sources that can trigger asthma attacks. Optima's staff understood that many asthma patients simply don't know that things in their homes, schools, and other environments can trigger asthma attacks and that many asthma triggers can be eliminated through simple management techniques. The Asthma Life Coach program provided an easy way for Optima's asthma patients to learn about environmental asthma triggers and how to reduce exposure to them. Optima's staff visited patients at home where they surveyed their environments, reviewed their use of medicines, and developed individualized written asthma treatment plans incorporating medical and environmental components. Optima's Asthma Life Coaches serve as coordinators helping patients take action based on disease management suggestions and physician recommendations and ensuring that patients know how to use medical and environmental controls to manage their asthma. Since instituting the Asthma Life Coach program in 1999, Optima has seen a significant decrease in the number of hospitalizations and emergency room visits for their members with asthma.

• Optima Health Contact: Janice Sabol, Program Coordinator-Asthma Disease Management, www.optimahealth.com/optimahealth.
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Children's Mercy Hospitals and Clinics — serving families in Nebraska, Oklahoma, Kansas, and Missouri — uses a creative approach for managing pediatric asthma. Children's Mercy trained a team of asthma educators to implement a three-part environmental asthma management program that included education for providers and staff; personalized case management and education for families with high hospital utilization due to asthma; and in-home, school, and day care environmental assessments to determine the presence of asthma triggers. Children's Mercy determined that for those patients with severe cases of asthma, home-based, hands-on education about the common environmental asthma triggers was critical to ensuring that patients gained control over their asthma and made the connection between their asthma symptoms and environmental triggers in their home environment. During the home assessments, Children's Mercy staff conducts a comprehensive environmental and safety assessment that identifies common environmental asthma triggers. Based on the home assessments, asthma educators provide personalized environmental health action plans to help patients and their families identify their asthma triggers and to reduce these triggers in their home. Through a creative partnership with the Healthy Homes Network for Kansas City, and funded by a HUD Healthy Homes Demonstration grant, qualifying families are provided up to $2,000 worth of home supplies and repairs to try to reduce environmental asthma triggers. As a result of Children's Mercy's efforts, patients and their families know more about what triggers their asthma and how to control asthma symptoms. Children's Mercy has seen fewer emergency department visits and hospitalizations since the program's inception.

• Children's Mercy Hospitals and Clinics Contact: Candace L Ramos, BHS, RRT, AE-C, Education Coordinator - Asthma Program, (816) 983-6806, www.childrensmercy.org/.
• Download the case study.

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